Currently Browsing Responsible Hospitality

Visualizing Sound

Posted by NazmeenGreen on April 24th, 2013

One of the key things we try to work on with our Panigram trainees is their pronunciation. Many of the students have good vocabulary, grammar and confidence, but sometimes the clarity of their speech is not perfect.

To try to improve this, we have been teaching the students the International Phonetic Alphabet (I.P.A.). This is a globally recognized system of writing the pronunciation of words. You may have seen in it in dictionaries, usually in parentheses directly after each entry. The I.P.A. uses symbols, derived from the Latin and Greek alphabets, to clearly show both the sounds used in a word and the word stress.

The I.P.A. helps learners to visualize speech by thinking about the shape of their mouth when they make each sound. While it is a difficult thing to learn, it is well-known that a solid knowledge of the I.P.A. can help second-language learners to greatly improve their pronunciation.

With this in mind, I began by teaching the twelve simple vowel monophthongs (sounds like eeeee, ooooo, aaaaa, ih and ah), doing a number of exercises to make the classes think about the shapes their mouths were making. For example, try holding your finger to your lips, as if shushing someone, and then say ‘eeee-oooo-eee-ooo’. You will feel your lips coming forward and back, from a wide smile to a round kiss.

This, while being very amusing to the students, also made them think that I had lost my mind. For the following few days, I got phone calls from students just so that they could practice the sounds down the line. Things got trickier when I introduced the eight diphthongs, which are combinations of monophthongs, that make sounds like oi and ow. This had the students somewhat bewildered, but I promised them it would be worthwhile in the end.

Yesterday, I taught the classes the 24 consonant sounds. As many of these symbols are similar to the the Latin ABC’s, the students were a little more confident.

At the end of the class, I wrote a long paragraph on the whiteboard, using only the I.P.A., and asked them to read it. Together, the students figured out the message.

As I turned from the board to face them again, I could see that a light had come on in most of their minds. The I.P.A. penny had finally dropped and I was no longer just a crazy lady making strange noises.

Categories: Community Outreach, Education, News, Responsible Hospitality, Social Responsibility | Tags: English Classes, I.P.A., pronunciation | Comments: Be the first to comment..

Goading for Ghur

Posted by NazmeenGreen on February 5th, 2013

Student Ikram climbs the date palm tree to show us how they collect the sap called "rosh". This sap can either be drunk straight from the tree or boiled into a sticky sweet syrup called "ghur".

I love our students for many reasons, but one in particular is their helpfulness. No matter what Angela and I are doing, someone will offer to assist us.

We decided to go for a walk in the village last week to buy a cold drink. Barely a hundred meters from the classroom door, we met Bashir. After a dozen questions, we managed to convince him that we didn’t need any help going for a walk. A little further down the road, we passed Zia’s laundry shop, where we once again explained that we were just fine. We made it to the intersection to be greeted by Rasedul, Hashib and Abhijan. As Abhijan has a small store, we decided to buy our drinks from him.

Unfortunately, he didn’t have the exact thing we were looking for and, without hesitation, Rasedul ran up the road to another shop to get it. In the meantime, we were instructed to sit and wait. We argued that we were out for a walk, not a rest, but our protests went unheeded. It was unthinkable for our students to let us stand in the street, where we may get tired or uncomfortable. Finally, we got our drinks and returned to class.

Angela and I decided to put our student’s hospitality to the test last week at Ikram’s birthday party. Angela told Ikram (another one of our students) that she wanted to drive a cow-cart and asked who could show her how. To our host’s dismay, his cousin told us that Ikram knew how to do it. So, on the way back after lunch, a passing cow-cart was flagged down and Ikram gave us a demonstration. Angela didn’t get to drive it herself, but at least we have seen how it’s done.

Our next desire was to see how the delicious local drink rosh is collected. Once again, Rasedul and Ikram came to our aid, arranging for another villager to climb the date-palm and give us a show. Up he went, with his billhook and clay pot, cut a channel in the tree trunk, wedged in a peg to direct the flow of the sap, and affixed the pot.

Of course, that wasn’t enough of a show for the demanding English teachers.

“Ikram, can you climb a tree like that?” I asked.

“No, mam.” he replied, with terror in his eyes.

“Yes, he can!” interjected Rasedul, the troublesome cousin.

“Please, climb the tree for us.” we pleaded. How could they resist?

Rasedul tried and made it a couple of meters up before losing his nerve. Ikram, the alledged professional, tied a knot in his lungi, strapped on the billhook and, looking the part at least, set off up the palm. He didn’t make it much higher than Rasedul before posing for photos and sliding back down.

We decided that we should give the students a weekly challenge like this. We are justifying it by saying it will prepare them for dealing with the needs of Panigram guests. Seriously, though, it’s all in good fun! We think that our students are as amused by our curiosity as we are by their generosity!

Categories: Community Outreach, News, Responsible Hospitality, Social Responsibility | Tags: Activities, Bangladeshi Food, Bangladeshi Village Life, English Lessons, Hospitality, Student Attitudes | Comments: Be the first to comment..

A Picnic for the English Teachers – Deshi Style!

Posted by Angela Jacobus on December 30th, 2012

A few weeks ago, our students did something unexpectedly delightful; they took it upon themselves to plan a picnic for us!

Now, picnics in Bangladesh are quite different from picnics back home. From the activities to the food to the clothing, it was a whole new experience for me, and so much fun!

Mostly, though, I was impressed by all the thought and organization our students put into the event. They took the initiative and planned every detail, including a colorful tent, music, lovely tableware, delicious food and a cricket match. Honestly, it was more like a catered garden party than a picnic.

The best part: We really got to see our students shine and put their English and hospitality training to use. I can’t wait to see how they perform when they interact with Panigram’s guests!

: Some of our students looking radiant in their finest clothes.

: Picnic cooking, Bangladeshi style.

: First, the men serve lunch to the women.

: Next, the women serve lunch to the men.

: At the end of the day, our cheeks hurt from smiling for many, many, many mobile phone photos.

: We finished the picnic with a group game that inspired lots of laughter.

What celebration would be complete without a silly group photo?

Categories: Community Outreach, Education, Food, News, Responsible Hospitality, Social Responsibility | Tags: Bangladesh, Community Outreach, Voluntourism | Comments: Be the first to comment..

Astonishing Dedication: Villagers Make Panigram Training Their Top Priority

Posted by NazmeenGreen on December 1st, 2012

As part of Panigram’s philosophy of responsible tourism, we have set ourselves a number of targets regarding the demographic of our workforce. Our primary aim is to take as much of the workforce as possible from the local community in order to boost the economy of the area. We also pride ourselves in employing a relatively large proportion of women: our current male-female ratio stands at approximately 140:80.

Looking to the future service staff of the resort, we are constantly recruiting potential employees. We have frequent recruitment drives, including a speed interviewing process. Successful applicants are invited to attend our training program, through which they learn both hospitality skills and English communication. The scheme will continue until such time as the resort opens its doors, when participants will be offered appropriate positions according to the standards they have achieved.

While we try to include as many people as possible in the training program, there are some applicants who are unable to attend due to a variety of factors. A few of these factors are explained in the following insight into the background of our trainees.

Education
All participants of the training scheme have gained their S.S.C (Secondary School Certificate) at the age of 16. Most continued on to complete the H.S.C at 18 and some have passed (or are currently studying towards) a bachelor’s degree. A few even have master’s degrees and some experience working in the hospitality field.

Home Life
In Bangladesh, and particularly in rural areas like Jessore, it is normal for people to marry quite young, often between the ages of 18 and 25. Once married, couples tend to start families straight away. Therefore, many of the trainees have young families and the commitments that come along with them. Trainees who are not yet married generally live in a joint family system, with many siblings, grandparents, aunts, uncles, cousins etc. all living in a single compound.

As Panigram is being built in a small village, the homes of our trainees can be anything up to 10km from the classroom. Our participants usually walk or ride bicycles to class, as many of them have no other mode of transport. This takes some students upwards of 30 minutes.

Employment
Another aspect that should be considered is that while participating in the program, the trainees are not yet employed by Panigram. Most of them earn their modest income through agriculture and take time from their farming work to attend our classes.

When all of these factors of distance, transport, education, work and family commitments are taken into consideration, the dedication that we see in the trainees each day is outstanding. It is very rare that someone is absent from class and, if they are, they usually try to come to a makeup class later in the day. After a 15 minute walk in the rain, there is still an enthusiastic smile on each face.

The positive attitudes I observe in my students each day makes teaching them a real pleasure!

Most students walk or ride bicycles to class from the neighbouring villages.

Categories: Community Outreach, Education, News, Responsible Hospitality, Social Responsibility | Tags: Community Outreach, Dedication, English Lessons, Positive Attitudes, Responsible Hospitality | Comments: Be the first to comment..

“You’ve Come a Long Way, Baby!”

Posted by Angela Jacobus on November 11th, 2012

As a teacher, when you’re with your students, experiencing their growth as it happens, sometimes it’s difficult to realize how far they’ve come. Sometimes you need a little perspective.

Well that’s exactly what happened when our new students arrived.

As I sat giving the new students their preliminary speaking evaluations, I was reminded of the original students (whom we have lovingly named our “Pioneers”). Back in June, the Pioneers were awkward and confused. They either quickly blurted out whatever English they had memorized or sat looking at me blankly, answering every question with, “Yes.”

“Ma’am. Panigram Resort is very, very wonderful. I love Panigram Resort.”

“Oh, thank you. That’s nice. Now, what do you see in the picture?”

“Yes.”

“What is the boy doing?”

“Yes.”

“How is the weather?”

Silence.

Over the past few months, I’ve been so focused on our goal ahead and all the work required to reach it that I had forgotten where we started.

Meeting the new students, I was reminded. Reminded of my first few lessons back in June, when I was still figuring out how much English skill the students really had. Reminded of the patience and repetition required to explain seemingly simple tasks. Reminded how overwhelming it all seemed.

Now, when I teach a class to the Pioneer students, they’re no longer awkward. It’s no longer laborious to give instructions. They no longer stare at me blankly and answer every question with, “Yes.” They do still tell me how much they love Panigram Resort, though. (Smile.)

So, as we begin again with the new students, who are still in their awkward phase, I am able to appreciate the progress we’ve made so far and feel even more excited about the progress I know we’ll continue to make.

We still have a long way to go, but there’s no doubt we’re getting there, one English class at a time.

Nazmeen (far left) and Angela (far right) with one of their "Pioneer" classes. (We are still working on breaking them of the Bangladeshi habit of frowning in photos!)

Categories: Community Outreach, News, Responsible Hospitality, Social Responsibility | Tags: Bangladesh, Bangladesh Resort, Community Outreach, Developing Country, English Lessons, Hospitality, Responsible Hospitality, Social Entrepreneurship, Social Responsibility, Sustainable Development, Voluntourism | Comments: 4

British Invasion! Our Second English Trainer Arrives

Posted by Kristin Boekhoff on November 9th, 2012

We are really gearing up our village training programs now. About 100 new students joined our classes on November 1st, so we had to import another native speaker to help train them in English. Nazmeen Green is the latest addition to the Panigram team. She will be working with Angela to develop our English curriculum. Nazmeen and Angela are also teaming up with our hospitality experts to teach our students how to book spa treatments, make beds, and properly clean rooms. Most of our village staff will have had one year of training (6 classes a week) by the time Panigram opens its doors.

Nazmeen Green

Nazmeen Green

Assalam alaikum! I’m Nazmeen Green and I have been working alongside Angela as an English trainer at Panigram for the last month.

I was born and raised in England, where I decided at quite a young age that I wanted to teach English in either France or Germany. However, after graduating with a degree in languages from the University of Wales, Swansea, I realized that I needed a short break from studying in which to travel.

I set off for a one-year teaching contract in Chiang Mai, Thailand, where I eventually stayed for eight years. While visiting some friends in Dhaka earlier this year, I was struck with a feeling of belonging. The warmth of the local people and their acceptance of me made me feel instantly at home, especially when they heard that I was a recent convert to Islam.

I started looking for work in Bangladesh and struck gold with Panigram. I am really excited to be part of such an interesting project and to be working with some wonderful people. I have been delighted to see the eagerness of the students and the way Panigram is contributing in a positive way to the local community. I look forward to seeing both the students and the resort develop over the next year.

Categories: Education, News, Responsible Hospitality, Social Responsibility | Tags: Bangladesh, Bangladesh Resort, Developing Country, English Lessons, Hospitality, Responsible Hospitality, Social Entrepreneurship, Social Responsibility, Sustainable Development, Voluntourism | Comments: Be the first to comment..

« Previous Entries